Shipping & Returns

All orders will be shipped directly from the designer/manufacturer within 2-3 business days, with the exception of custom-made items which can take up to 2 weeks depending on the designer/manufacturer. Most items are custom made and are made at the time of order and can take up to 2 weeks to be ready for delivery. If you require rush shipping, please email us for a quote.

What are the shipping rates?

Shipping is a based on the total purchase price at checkout. Priority or Rush shipping are extra.

Up to $34.99 ~~$8.95
$35 to $49.99 ~~ $10.95
$50 to $74.99 ~~ $12.95
$75 to $99.99 ~~ $14.95
$100 or more ~~~FREE SHIPPING!


What payment methods are accepted?

We accept credit card and e-check payments through our payments processor, Paypal. Paypal now allows anyone to pay us via credit card without having a paypal account!

Will my order be shipped together?

Sometimes but not always. We have many talented designers/manufacturers that ship all over the United States and Canada. Some orders can come in several shipments.

What is the return policy?

Items can be returned only if you contact us within 7 days of receiving the item. The item will have to be returned back to the designer or PhotoBugBaby Boutique in the new original condition within 30 days. This means that the item must be in the original packaging, undamaged, clothing can not have been used or worn and must have original tags and package material with them. When shipping back goods it is important to be sure to carefully re-package appropriately so no damage will occur en route back to the designer or PhotoBugBaby Boutique. We do require that an item must be in new condition when it is received back to us in order to give credit of the item(s). We will refund you the price of the product once the items are received back to our designer in new condition. The customer is responsible for the shipping costs back to PhotoBugBaby Boutique for the return. Shipping charges are not refunded.

Can personalized items be returned?

Sorry, but personalized items cannot be returned unless there is a problem with the spelling or if the item has been damaged in transit.

International Orders

International orders may incur a customs fee. You are responsible for paying the customs and import duties. We cannot determine in advance what these charges will be. Please contact your local customs office to determine the customs costs. It is your full responsibility to verify the customs, duties charges and procedures in your country prior to placing your order.

Please Note: If charges are levied in your country and you refuse to pay them, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package. These costs will be subtracted from your merchandise refund and your credit card will be charged accordingly.

Canada Customs

Canadian duties, taxes and brokerage fees on items shipped to Canada are established by Canadian Customs. Anything over $20.00 CAD may be subject to customs fees. Taxes, PST & GST, will vary based on the province to which the items are shipped. The duty is determined by the value of the merchandise and is determined by Customs. Please Note: As part of the NAFTA, all items that are made in the USA will be duty free; however, they may still be subject to PST & GST taxes. If you receive an imported gift by mail and it's worth $60 CAN or less, you don't have to pay duty or tax.

Our #1 priority is our customers, so if you are not happy with your purchase in any way, please contact us! If you have any other shipping and return questions, please feel free to email us!